Return Policy & Guarantee & Jewelry Care

Bon Bons Lockets:

Bon Bons Luxe Lockets

Our Exclusive Bon Bons Lockets are only available in our Bon Jewels Boutique. There are over 20 locket & 200 charm choices!  Every locket is personal & sentimental to wear close to your heart. Guarantee as follows:

 

All of our Bon Bons Luxe Lockets are made of a base metal alloy and are double-coated in high-grade rhodium to help prevent tarnishing.  We do not use magnetic closures on our lockets.

If a Bon Bons Luxe Locket has stones, those stones are AAA Cubic Zirconia. They are guaranteed to stay clear and brilliant and will not fall out.

Bon Bons .925 Lockets

All of our Bon Bons .925 Lockets are made of a .925 Sterling Silver base and are double-coated in high-grade rhodium to help prevent tarnishing.

They use the same high-grade rhodium as the Luxe lockets, which is why they look identical. Quality all around!

If a Bon Bons .925 Locket has stones, those stones are Swarovski® Crystal. They are guaranteed to stay clear and brilliant and will not fall out.

Bon Bons Gold Lockets

All of our Bon Bons Gold Lockets are made of a .925 Sterling Silver base and are plated in 14k gold.

If a Bon Bons Gold Locket has stones, those stones are Swarovski® Crystal. They are guaranteed to stay clear and brilliant and will not fall out.

*Never submerge a locket, they are not waterproof. Broken glass is not a manufacture defect.

Charms:

Sterling Silver Charms


All of our Sterling Silver Charms are made with .925 Sterling Silver and are coated in high-grade rhodium. 

If the charm also has stones, those stones are AAA Cubic Zirconia. They are guaranteed to stay clear and brilliant and will not fall out.

Gold Charms


All of our Gold Charms are 14k Gold plating over a .925 Sterling Silver base. The process we use to plate the gold over the sterling is state-of-the-art and is guaranteed not to wear off.

Birthstone Charms


Our Birthstone Charms are made of Sterling Silver & cubic zirconia and are guaranteed to stay colorful and brilliant.

Our Genuine Freshwater Pearls are a customer favorite.

Enamel Charms


Our Enamel Charms are made with high-quality paints and they are guaranteed not to fade or chip.

Chains:

Classic Silver Chains


All of our Sterling Silver Chains are made with .925 Sterling Silver and are coated in high-grade rhodium. The rhodium Helps prevent tarnishing.

Silver CZ Chains


All of our Sterling Silver Chains are made of .925 Sterling Silver and are coated in high-grade rhodium to help prevent tarnishing. 

The stones used in our chains are AAA Cubic Zirconia. They are guaranteed to stay clear and brilliant and will not fall out.

Gold CZ Chains


All of our Gold Chains are made of .925 Sterling Silver and are plated in 14k Gold.

 

ALL PURPOSE JEWELRY CARE:

To clean most jewelry (Fashion,Sterling,Gold Plated etc.) spray on a paper towel first some ammonia free Windex, then pat item gently. That’s it!  We have never had an issue in over 10 years on any piece of jewelry.

Be careful to never have any moisture mixed with magnetic closures, they will rust. 

Store pieces in a jewelry box, drawer, pouch or an airtight soft container. The elements are not friendly, but proper storage will help prolong the luster & color of the finishes.

Jewelry Cleaner should ONLY be used on SOLID Gold & Diamond pieces! Trust me.

Fashion Jewelry/Sterling SilverJewelry/Gold Plated Jewelry/Stainless Steel Jewelry/Solid Gold & Diamonds


All of our jewelry is guaranteed to be inspected for the utmost quality. Whether it is our in house ‘Exclusive’ designs or curated from all over the world.

We are intensional to be lead & nickel free, we are conscience of irritants & allergies. We cannot however guarantee all products to be totally non irritant to all skin types. Everyone is unique & that would be an impossibility. This is at your own risk.

All of our products are guaranteed against manufacturer defects, however all guarantees are void if it is obvious that the piece has been broken, made contact with salt or pool water or chemicals – including, but not limited to, jewelry cleaner, perfume, lotion, etc. 

 

At Bon Jewels, we are all about quality. We stand by our products and you can find our guarantees for each product type above.

All sales are final and we do not accept returns or exchanges. However, if any of our guarantees are violated, we will gladly make it right as quickly as possible! Conditional on, all tags MUST be attached to item & in original, not worn condition within 2 days of receiving items. Simply contact us here and we will get you taken care of immediately.

If an item cannot be replaced because it is out of stock or has been discontinued, you have the option to replace it with an item of equal or lesser value.

 Thank you for your generous understanding!